Project Case Studies

See the results IMPAKERS has delivered

Work

Industry

43 of 43

Home appliance dealershipMarketing & Advertising

Five ad channels, one place for every inquiry

Inquiries that used to arrive separately from Facebook, TikTok, Karrot, the website and landing pages now collect themselves into a single sheet. We kept extending it over two years as new channels and ad accounts were added.

Inquiry & customer managementData integration

Apr 2024 – Feb 2025

Advertising agencyMarketing & Advertising

A tailored reply the moment an inquiry arrives

When someone submits an inquiry through a social ad, a message matched to what they wrote goes out immediately — closing the gap before a staff member gets to it.

Inquiry & customer managementAlerts & messaging

Apr 2025

Marketing agencyMarketing & Advertising

From inquiry intake to ad performance, end to end

Rather than just storing inquiries, it sends actual closed deals back to the ad platform. Ads now optimize against real outcomes instead of raw inquiry counts.

Inquiry & customer management

Dec 2025

Property sales marketing firmMarketing & Advertising

However it arrives, on-site staff hear about it right away

Social ad inquiries, form submissions and incoming email all act as triggers that send a KakaoTalk alert to on-site staff. We widened it step by step as new intake routes appeared.

Inquiry & customer managementAlerts & messaging

Jul 2024 – Feb 2026

Full-service marketing agencyMarketing & Advertising

An AI teammate covering marketing operations

We automated ad copywriting, social media operations and performance analysis together, and built an AI assistant that answers questions about cash position. This one targeted a whole team's work, not a single task.

AI support & work botsContent productionPerformance reporting

Oct 2025

Healthcare marketing agencyMarketing & Advertising

A bot that fields the questions asked over and over

Customer support questions that were answered the same way every time now reach a bot first. We built one for each of two support channels with different needs.

AI support & work bots

Jun 2025

Healthcare marketing agencyMarketing & Advertising

Automatic alerts on campaign progress

Everything that needs attention during a campaign arrives as an alert, so staff don't miss things without keeping several tabs open.

Alerts & messaging

Oct 2024

Venue operations brandMarketing & Advertising

Bookings and usage tracked without the paper log

The handwritten booking ledger became a management view that fills itself in.

Operations systems

Sep 2024

International matchmaking platformPlatforms & Marketplaces

Enter a profile, get a finished introduction video

Member details go in and an introduction video comes out, removing the burden of producing each one by hand.

Content production

Aug 2024

International education instituteEducation

Students, courses and schedules in one system

Student, course and schedule information that lived across many files was consolidated into a single system.

Operations systems

Jun 2024

International education instituteEducation

From building the customer system to running it

We set up the customer management system, then added event announcements, document delivery, survey follow-up texts and venue management before taking on operations as well. What changed hands was a way of working, not a single tool.

Operations systemsInquiry & customer managementAlerts & messaging

May 2024 – Oct 2025

Online learning serviceEducation

Incoming mail filed and results tallied automatically

Received mail is stored automatically, and scoring results are turned into accuracy rates and written back to the sheet.

Data integration

Oct 2024 – Jul 2025

Graduate schoolEducation

From building the automation to teaching the team

After automating inquiry collection and content production, we went on to run hands-on classes and AI training at the same institution — so they could keep building it themselves.

Inquiry & customer managementContent productionEducation & training

Jun 2025 – Jan 2026

Language academyEducation

Course material folders that organize themselves

Folders are created and sorted automatically per student and per class. Time spent hunting for files disappeared.

Data integrationOperations systems

Dec 2024

Test-prep academyEducation

The daily lunch order count, handled

A tally counted by hand every single day now happens on its own. Small in scope, but it removed something that recurred daily.

Operations systems

Nov 2024

English education brandEducation

A form response reaches staff immediately

When an application comes in, the person responsible is notified right away. This is the form of automation people most often start with.

Alerts & messaging

Apr 2024

Social economy education instituteEducation

Getting operations in order without new software

We rebuilt the collaboration tool they already used into an operations management view. Nothing new had to be adopted.

Operations systems

Feb 2026

Large education companyEducation

AI and automation training for an education company

Automation and practical AI use, taught to an organization whose own business is education.

Education & training

Feb 2026

Home & living commerce brandRetail & Commerce

A back office that writes its own product codes and order sheets

Product code generation, automatic order sheets, and splitting orders by color option — the work behind the storefront was automated in stages across two years.

Data integrationOperations systems

Apr 2024 – Jan 2026

Independent online sellerRetail & Commerce

Sales software connected to the workspace tool

Order and inventory data from the storefront management platform flows into their workspace tool, so a one-person operation sees everything on one screen.

Data integration

Sep 2024

Commerce brandRetail & Commerce

Support handled inside the messenger customers already use

The messenger customers use most became the support channel, handling inquiries and guidance automatically.

AI support & work botsAlerts & messaging

Oct 2024

Large retail enterpriseRetail & Commerce

Automation training for employees

In-house automation training delivered to staff across a large retail organization.

Education & training

Nov 2024

Medical associationHealthcare

Payment confirmation and certificates in one pass

Deposits are reconciled and confirmed, and training certificates are issued automatically. Two manual jobs — settlement and paperwork — went away together.

Payments & settlementDocument generation

Apr 2025

Healthcare serviceHealthcare

Weekly member reports written automatically

Member data is aggregated weekly and turned into a finished report.

Performance reporting

Oct 2024

Medical clinicHealthcare

No inquiry lost between the ad and the front desk

Inquiries from advertising are stored automatically so nothing leaks during the handoff to in-clinic consultation.

Inquiry & customer management

May 2025

Fitness serviceHealthcare

Member notices sent automatically

The repeated notices that go out to members became automatic dispatches.

Alerts & messaging

Aug 2024

Immigration & visa consultancyProfessional Services

Notices that follow the payment status

Notification texts were wired to the payment system so the right message goes out according to where the payment stands.

Alerts & messagingPayments & settlement

Aug 2024 – Nov 2024

Immigration & visa consultancyProfessional Services

Client details in, completed form out

Bank application forms are produced automatically in the required format. The typos that come from copying by hand are gone.

Document generation

Mar 2025

Immigration & visa consultancyProfessional Services

Documents received, sorted, and checked for gaps

Documents clients send in are received automatically, sorted by type, and reviewed for anything missing — the last stage of automation built up over a year and a half.

Document generationData integration

Sep 2025

Content marketing firmMedia & Content

Social performance reports written automatically

Account metrics are gathered and turned into a performance report in the established format.

Performance reporting

Jan 2025

Media companyMedia & Content

Schedules typed once, reflected on the calendar

Entering the same schedule twice is over. What goes in the sheet appears on the calendar.

Data integration

Sep 2024

Video production studioMedia & Content

Requests in the work messenger become records

Requests exchanged in the messenger are logged to a sheet automatically, so the conversation and the record no longer drift apart.

Data integrationAlerts & messaging

Jul 2025

Nonprofit organizationPublic & Nonprofit

Keeping response times up with a small team

Donation and participation sign-ups are collected and organized automatically, so responses don't fall behind in an organization without spare staff.

Inquiry & customer management

Feb 2025

Startup support consultancyConsulting

Scattered grant announcements, gathered in one place

Announcements spread across many sites are collected automatically into one place — work where a missed deadline is a direct loss.

Information gatheringData integration

May 2024

Short-stay hostReal Estate & Construction

Guest questions answered around the clock

Replies to guest inquiries are handled automatically, so the host no longer has to stay on call all day.

AI support & work botsAlerts & messaging

Sep 2024

Travel matching platformTravel & Tourism

Connecting the right two sides automatically

We built the logic that matches those looking with those offering, according to their conditions.

Recommendation & matching

Oct 2024

Event space caféFood & Beverage

Rental requests, scheduling and guidance as one flow

Rental requests, schedule management and customer guidance — handled separately before — were tied into a single flow.

Operations systems

Nov 2024

Large event agencyEvents & Exhibitions

A hands-on AI challenge for a large organization

AI training run as a challenge for a large organization, applying each lesson to real work immediately.

Education & training

Nov 2025

Exhibition industry associationEvents & Exhibitions

Consulting and training for exhibition businesses

Automation consulting and training delivered to companies across the exhibition industry.

Education & training

Mar 2026 –

Event staffing companyEvents & Exhibitions

AI transition training for the events industry

Practical training on where AI fits into event and exhibition work.

Education & training

Dec 2025

IT startupIT & Software

Teaching a dev team to build its own alerts

Instead of building it for them, we taught them how. The alerts they need since then, they build themselves.

Education & trainingAlerts & messaging

Mar 2025

Independent professionalIndependent Professionals

One-to-one training, from the basics to payment integration

A one-to-one course that started with no-code automation basics and worked up through sign-up and payment integration.

Education & trainingPayments & settlement

May 2024 – Oct 2024

Independent professionalIndependent Professionals

English meetings turned into written minutes

Meetings held in English are transcribed automatically and organized into minutes.

AI support & work botsDocument generation

Jul 2025

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